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Visit our drop-in

Our adult drop-in is open to anyone aged 18 or over in Stoke-on-Trent. You don't need an appointment or referral — just come in when it feels right for you.

If you want to talk about your drug or alcohol use, or support someone close to you, our team is here to listen and help you explore your options in a friendly, comfortable space.

Find us at: Unit 2, Whittle Court, 5 Town Road, Hanley, Stoke-on-Trent, ST1 2QE.

Monday - Wednesday: 9:30am - 2:30pm

Friday: 9:30am - 12:30pm

drop-in service

Drop in and see us

You don't need to call ahead, book an appointment, or fill in any forms before you come to our drop-in.

If you live in Stoke-on-Trent and are over 18, just come along during our drop-in hours to speak to us.

If it’s a bit busy, you may be asked to wait – but we’ll always do our best to see everyone.

If we can’t speak to you that day, we’ll offer the next available appointment before you leave.

Two women sitting on a sofa having a friendly conversation

How to find us

Our drop-in is open:

Monday to Wednesday: 9:30am - 2:30pm
Friday: 9:30am - 12:30pm

We are located at Unit 2, Whittle Court, 5 Town Road, Hanley, Stoke-on-Trent, ST1 2QE.

If you need help finding our service, use this handy guide to get you there.

What to expect 

  • A warm, comfortable space where you can chat with a trained worker in confidence
  • No pressure — just a friendly conversation at your pace
  • Support shaped around you and what you want
  • People who listen, not judge

Whether you're thinking about making changes to your drug or alcohol use or you just want to talk things through, we're here to support you in a way that feels right for your life.

Illustration of four people chatting inside speech bubbles

Our services

Needle exchange

At our needle exchange, you can get free, clean needles, syringes, and other equipment to help you stay safer if you inject drugs. You can also ask us about wound care, naloxone, and other harm reduction support. 

Learn more about our needle and syringe service

BBV testing

We offer free and confidential blood-borne virus (BBV) testing to all of our clients. It's a quick, simple check for things like Hepatitis B, Hepatitis C, and HIV. 

Learn more about BBV testing

Naloxone kits and training

We offer free naloxone kits and short training session to help you stay safer and save a life in an emergency. Anyone can get naloxone from us — whether it's for yourself, someone you care about, or the wider community.

Learn more about naloxone

Test your drugs

If you're not sure what's in the drugs you've picked up, WEDINOS can help. 

WEDINOS is a free and confidential testing service that analyses samples of drugs and tells you exactly what's in them. 

Our team can help you use WEDINOS, as well as learn about safer use and support options. 

Learn more about WEDINOS

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