Get helpWhat to expect

Coming to CDAS for the first time 

When you come to CDAS or meet with a member of our team, you'll be welcomed in a friendly, calm, non-judgemental way. You don't need to have made any decisions about your drug or alcohol use — just coming in to talk is enough. 

what to expect

Drop-in support

You don't need an appointment or referral to access our support. Our drop-in sessions are open at set times each week, so you can just come along and speak to a member of the team. 

It's free, confidential, and you won't be judged. We'll listen to you, answer your questions, and let you know what support is available. 

Check our drop-in times

Staff member welcoming a visitor to the CDAS reception at Whittle Court in Hanley

Your first appointment 

At your first appointment, you'll meet with a member of our team who will:

  • Listen to what's been going on for you
  • Ask a few questions about your health, drinking, or drug use
  • Talk with you about the types of support that might help

You don't need to bring anything with you. If it helps you feel more comfortable, you're welcome to come with a friend, family member, or support worker.

Smiling staff member holding a clipboard in one of the clinical rooms at CDAS Whittle Court
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Will what I say be kept private? 

Yes. What you tell us is confidential. 

We only share information with someone else if we're really worried about your safety, or the safety of someone else — and we will always try to talk to you first. 

Ongoing support 

Together we will agree on the best next steps that feel right for you. This could include: 

  • One-to-one sessions with a recovery worker 
  • Group sessions with others who understand what you're going through
  • Health checks or medicines if you need them
  • Support with housing, work, benefits, or family life

You are always in control of your journey with us. We'll go at a pace that feels comfortable for you.

Recovery worker Steph chatting and smiling with Stacey during a one-to-one support session at CDAS

What we do

Ready to talk to our team?

Whether you need advice for yourself or someone close to you, we’re here to listen and support you. You can drop-in, call us, or send us an email - whatever feels easiest.

Get in touch

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